On Medical Group LLC (hereinafter referred to as "we") is fully aware of the importance of personal information to you. We will do our utmost to ensure the security and reliability of your personal information, and are committed to maintaining your trust in us. We adhere to the following principles to protect your personal information: principle of consistency of rights and responsibilities, principle of clear purpose, principle of voluntary consent, principle of minimum necessity, principle of security assurance, principle of interactive participation, principle of openness and transparency, etc. At the same time, we promise to adopt appropriate security measures based on mature industry solutions to protect your personal information. To this end, we hereby formulate this User Privacy Policy (hereinafter referred to as "this Policy/Privacy Policy") and remind you:
This policy applies to onsound products or services ("Applications")
Before using the products or services of this application, please read and fully understand this policy carefully, and use the relevant products or services only after confirming your full understanding and agreement. Once you start using the products or services of this application, it indicates that you have fully understood and agreed to this policy. If you have any questions, opinions, or suggestions regarding the content of this policy, you can contact us through various contact methods provided by this application.
This privacy policy section will help you understand the following:
1. How do we collect and use your personal information;
II. How do we use cookies and similar technologies;
III. How do we share, transfer, and publicly disclose your personal information;
IV. How do we protect your personal information?
V. How do you manage your personal information;
VI. How do we handle personal information of minors?
VII. How is your personal information transmitted globally?
VIII. How to update this Privacy Policy;
IX. How to contact us;
I. How we collect and use your personal information
Personal information refers to all information recorded electronically or otherwise that can identify a specific natural person or reflect the activities of a specific natural person. We will collect and use your personal information in accordance with the purposes stated in this policy:
1.1 Help you become our user
To create an account for us to provide services to you, you need to provide the following information: your email address and other details. You can modify and add your nickname, gender, avatar, and other information as your "account information". We collect the aforementioned information to provide you with account services, protect the security of your account, and prevent security risks.
During usage, if you provide the following additional information to enhance your personal details, it will aid us in delivering superior services and experiences to you: your occupation, preferred software, commonly used devices, and other relevant information. However, not providing such information will not hinder your access to the fundamental features of the application products or services.
The aforementioned information you provide will authorize us to continue using the service until the end of your usage. When you voluntarily apply for account cancellation, we will anonymize or delete your personal information as soon as possible in accordance with applicable laws and regulations.
2. Provide services to you
2.1 Information you provide to us
The personal information you provide to us when registering an account or using our services, such as email;
The shared information you provide to other parties through our services, as well as the information you store while using our services. Before providing the aforementioned personal information of other parties to the App, you should ensure that you have obtained the authorized consent of that party.
2.2.1 Device information:
To ensure the secure operation of our applications and services, we collect your device model, device name, unique device identifier, login IP address, product version, and mobile network information.
2.2.2 According to the specific rights you grant during the installation and use of the software:
(1) Permission to read or take photos
For example, when you change your profile picture information, post feedback, or leave a comment, we will request you to grant permission to your photo album or camera. On some models, album access permission is displayed as "Read the contents of the storage card". If you refuse to grant permission for the app to access your photo album or camera, you will not be able to use the corresponding functions, but this will not affect your normal use of other functions within the app.
(2) Obtain location permission
For example, when you use the Bluetooth device addition function, we will ask you to grant location permission so that we can better scan for Bluetooth devices around you. If you refuse to authorize location permission, it will affect whether the application can retrieve surrounding Bluetooth devices. The device cannot be added, so subsequent control operations cannot proceed.
2.2.3 Log information
When you use the services provided by our website or client, we will automatically collect detailed information about your usage of our services and save it as relevant web logs. For example, your search queries, IP address, browser type, operator, language used, date and time of access, and the history of the webpages you have visited. Please note that individual device information and log information cannot identify a specific natural person. If we use such non-personal information in conjunction with other information to identify a specific natural person, or when used in conjunction with personal information, such non-personal information will be considered personal information during the period of combined use. Unless authorized by you or otherwise stipulated by laws and regulations, we will anonymize and de-identify the personal information. When you contact us, we may save your communication/call records and content, or the contact information you leave behind, so that we can contact you or help you solve problems, or record the solutions and results of related issues.
3. Exceptions without authorized consent
According to relevant laws and regulations, we may collect your personal information without obtaining your authorization and consent in the following circumstances:
3.1 Relevant to national security and defense security;
3.2 Matters related to public safety, public health, or significant public interests;
3.3 Matters related to the investigation, prosecution, trial, and enforcement of judgments in criminal cases;
3.4 To protect the life, property, and other significant legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain your consent;
3.5 You disclose the collected personal information on your own.
3.6 Publicly disclosed information obtained from legal personal information collection, such as information obtained from legal news reports and government information disclosure channels;
3.7 Necessary for signing the contract according to your requirements;
3.8 Necessary for ensuring the safe and stable operation of the services provided, such as detecting or addressing service failures;
3.9 It is necessary for legitimate news reporting;
3.10 When academic research institutions conduct statistical or academic research for public interest and provide the public with academic research results or descriptions, the personal information contained in the de-identified results;
3.11 Matters stipulated by other laws and regulations.
If we cease operating our application services, we will promptly continue to collect your personal information, cease our activities, and notify you of the deletion or modification of your anonymously held personal information through each delivery or announcement.
II. How do we use cookies and similar technologies
1. Cookie
To ensure the normal operation of our website and to make your visit more convenient, we store small data files called cookies on your computer or mobile device. Cookies typically contain an identifier, a website name, and some numbers and characters. Through cookies, the website can store your preferences and other data.
2. Website beacons and pixel tags
In addition to using cookies, we also employ other similar technologies on our website, such as website beacons and pixel tags. For instance, the emails/text messages we send to you may contain a link to the content on our website. If you click on the link, we will track the click to help us understand your product or service preferences, thereby proactively improving the customer service experience. Website beacons are typically transparent images embedded in websites or emails. Through pixel tags in emails, we can know whether the email has been opened. If you do not wish for your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
III. How we share, transfer, and publicly disclose your personal information
1. Share
We will not share your personal information with companies, organizations, or individuals other than the service provider of the application, except in the following situations:
1.1 Explicit consent to sharing: With your consent, we will share your personal information with third parties.
1.2 Sharing under legal circumstances: We may share your personal information as permitted by law, in accordance with legal requirements, litigation dispute resolution, or as required by administrative and judicial authorities.
1.3 Sharing with Authorized Partners: To achieve the purposes stated in this Privacy Policy, some of our services will be provided by us and our authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, arranging for partners to provide services. We will only share your personal information for legitimate, justified, necessary, specific, and explicit purposes, and only share the personal information necessary to provide services. Our partners have no right to use the shared personal information for purposes unrelated to the product or service.
2. Transfer
We will not transfer your personal information to any company, organization, or individual except in the following circumstances:
2.1 Transfer with your explicit consent: Upon obtaining your explicit consent, we will transfer your personal information to other parties;
2.2 In the event of mergers, acquisitions, bankruptcy liquidation, or other situations involving the transfer of personal information, we will require the new company or organization to continue to be bound by this policy. Otherwise, we will require the company, organization, or individual to obtain your authorization again.
3. Public disclosure
We will disclose your personal information in accordance with the following circumstances:
3.1 With your explicit consent or under your chosen circumstances, we may publicly disclose your personal information;
3.2 If we determine that you have violated laws and regulations or seriously breached the agreement rules of this application, or in order to protect the personal and property safety of this application and its associated users or the public, we may disclose your personal information, including relevant violations and measures taken by this application against you, with your consent, in accordance with laws and regulations or the agreement rules of this application.
4. Exemption conditions for sharing, transferring, and publicly disclosing personal sensitive information
In the following situations, the sharing, transfer, and public disclosure of your personal information do not require your prior authorization:
4.1 Those related to national security and defense security;
4.2 Those related to public safety, public health, and significant public interests;
4.3 Matters related to criminal investigation, prosecution, trial, and execution of judgments;
4.4 To protect your or others' life, property, and other significant legal rights and interests, but it is difficult to obtain the consent of that person;
4.5 Personal information you disclose to the public;
4.6 Collect personal information from legally disclosed information, such as legal news reports, government disclosures, and other channels.
1 According to the law, the sharing and transfer of de-identified personal information, as well as ensuring that the data recipient cannot recover and re-identify the personal information, do not constitute the sharing, transfer, and public disclosure of personal information. Furthermore, the storage and processing of such data will not require separate notification and consent from you.
IV. How do we protect your personal information
1. We have adopted reasonable and feasible security protection measures that are in line with industry-standard solutions to safeguard your personal information and prevent unauthorized access, public disclosure, use, modification, damage, or loss. For example, when data (such as credit card information) is exchanged between your browser and our server, it is protected by SSL (Secure Sockets Layer) protocol encryption (i.e., HTTPS protocol); we use encryption to enhance the security of personal information; we employ trusted protection mechanisms to prevent malicious attacks on personal information; we deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we organize security and privacy training courses to enhance employees' awareness of the importance of protecting personal information.
2. We possess an industry-leading data lifecycle security management mechanism, enhancing the overall system security from aspects such as organizational construction, system design, personnel management, and product technology.
3. We will take reasonable and feasible measures to avoid collecting unrelated personal information. Unless an extended retention period is required or permitted by law, we will retain your personal information only for the period necessary to achieve the purposes stated in our cost policy.
4. The Internet is not an absolutely secure environment, and we strongly recommend that you do not send personal information through communication methods other than those recommended by this App. You can connect and share with each other through our services. When you communicate, transact, or share through our services, you can choose the objects of communication, transaction, or sharing as third parties who can view your transaction content, contact information, exchange information, or share information.
If you discover that your personal information, especially your account or password, has been leaked, please immediately contact the application customer service so that we can take corresponding measures based on your request.
Please note that the information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even sensitive personal information, such as images containing personal information that you choose to upload in Moments, group chats, circles, and other public places. Please consider more carefully whether to share or even publicly share relevant information when using our services.
Please use complex passwords to help us protect the security of your account. We will make every effort to ensure the security of any information you send to us. At the same time, we will also report on the handling of personal information security incidents in accordance with the requirements of regulatory authorities.
V. How do you manage your personal information
You can access and manage your personal information in the following ways:
1. Access to your personal information
You have the right to access your personal information, except where otherwise provided by law and regulations. You can access your personal information on your own through the following methods:
Personal Information - If you wish to access or edit your gender, occupation, company, and other personal information, you can log into your account through "My" to perform the operation.
2. Correct or supplement your personal information
When you find errors in the personal information we have processed about you, you have the right to request us to make corrections or additions. You can apply for corrections or additions in accordance with the provisions of "(I) Access to Your Personal Information" in this section.
3. Delete your personal information
You can delete some of your personal information through the provision of "Access to Your Personal Information" in Article (I) of this document.
You can request us to delete your personal information in the following situations:
3.1 If we handle personal information in violation of laws and regulations;
3.2 If we collect or use your personal information without your explicit consent;
3.3 If our handling of personal information seriously violates the agreement with you;
3.4 If you no longer use our products or services;
3.5 If we permanently cease to provide you with products or services.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us, and request them to delete your information within the specified timeframe as much as possible, unless otherwise stipulated by laws and regulations, or unless such entities have obtained your separate authorization.
When you delete information from our service, we may not immediately delete the corresponding information from our backup system. However, we will delete the information when the backup is updated.
4. Change your authorization scope
Each service may require some basic personal information to complete (see "Article 1" of this Privacy Policy). Additionally, regarding the collection and use of additional personal information, you can contact App customer service to apply for granting or withdrawing your authorization.
After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the processing of personal information that was carried out before your authorization.
5. Restrict automatic decision-making by information systems
In certain business functions, we may make decisions based on non-human automatic decision-making mechanisms (including information systems, algorithms, etc.). If these decisions have a significant impact on your legitimate rights and interests, you have the right to request an explanation from us. And provided that we do not infringe upon the business secrets of the applicant, the rights and interests of other users, and the public interest, we will provide a method for appeal.
6. Responding to your request
For security reasons, you may need to provide a written request or other proof of identity. Before processing your request, we may require you to undergo identity verification.
We will respond within the next 30 days. If you are dissatisfied, you can also lodge a complaint through the customer service of this application.
For your reasonable requests, we do not charge in principle. However, for repeated requests that exceed a reasonable scope, we will charge a certain fee based on the situation. We may refuse unnecessary repeated requests, requests that require too much technology (such as developing a new system or making fundamental changes to existing practices), requests that pose risks to the legitimate rights and interests of others, or very unrealistic requests.
In the following situations, we will be unable to respond to your request in accordance with legal and regulatory requirements:
6.1 Those related to national security and defense security;
6.2 Matters related to public safety, public health, and significant public interests;
6.3 Matters related to criminal investigation, prosecution, trial, and execution of judgments;
6.4 There is sufficient evidence indicating that the subject of personal information possesses subjective malice or abuses rights;
6.5 Fulfilling your request will cause serious harm to the legitimate rights and interests of you or others;
6.6 Involving trade secrets.
If you are unable to access your personal information through the aforementioned path, you may contact us at any time through the application's customer service. We will respond to your access request within 30 days.
For other personal information generated during your use of our products or services, we will provide it to you in accordance with the relevant arrangements outlined in paragraph (7) of this clause, "Responding to Your Requests".
VI. How do we handle personal information of minors
Minors are not allowed to create their own user accounts without the consent of their parents or guardians. If you are a minor, we recommend that you ask your parents or guardians to carefully read this Privacy Policy and use our services or provide us with information with their consent.
We will use, share, transfer, or disclose personal information of minors collected through the use of our products or services only when permitted by laws and regulations, with the consent of parents or guardians, or when necessary to protect minors.
VII. How is your personal information transferred globally
1. There are clear provisions in laws and regulations;
2. Obtain your explicit authorization;
3. Your personal initiatives, such as cross-border live streaming/releasing updates through the Internet plus.
In light of the aforementioned circumstances, we will ensure the adequate protection of your personal information in accordance with this Privacy Policy.
VIII. How to update this Privacy Policy
Our privacy policy may undergo changes.
We will not restrict your rights under this Privacy Policy without your explicit consent. For significant changes, we will provide important notices (including that we will notify you through application announcements and official application accounts, and may even send you SMS/email reminders).
The material changes referred to in this policy include but are not limited to:
1. Significant changes have taken place in our service model. For instance, the purposes of personal information processing, the types of personal information processed, and the use of personal information, among others;
2. We have experienced significant changes in control, such as mergers and reorganizations resulting from changes in ownership;
3. Changes in the main targets of sharing, transferring, or publicly disclosing personal sensitive information;
4. There have been significant changes in your rights to participate in the processing of personal information and the ways in which you exercise these rights;
5. When there are changes in the department responsible for handling personal information security, contact information, and complaint channels;
6. When the personal information security impact assessment report indicates a high risk, we will also archive an earlier version of this privacy policy for your reference.
IX. How to contact us
If you find that your personal information may have been leaked, you can report it through the application feedback system.
Company Name: On Medical Group LLC
Email: ceo@onmedical.group
Effective Date: February 1, 2026
Last updated: February 1, 2026